Archive for October 2016

Act-On in Sugar: Sending Act-On Emails from Sugar (Part II)

by Paul Scondac on Oct 4, 2016

In this post, we’ll take a look at how to set up email templates for sales users, and how to send Act-On emails from Sugar.

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4 Ways to Use Sugar for Customer Support

by Katie Liesmann on Oct 4, 2016

The Sugar platform includes the tools you need to centralize support.

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8 Genius Ways to Repurpose Content

by Blog Authors on Oct 5, 2016

Some people respond positively to infographics, while others may prefer a podcast. Repurpose your content to extend your overall reach.

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Integrating Your Google Calendar with Sugar

by Linus Rinke on Oct 6, 2016

Many of our Sugar customers use Calls, Tasks and Meetings to keep track of their past and upcoming interactions with prospects and existing customers.

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Clearing Cache in the wMobile Manager Console

by Ionut Tufis on Oct 6, 2016

A new feature has been added in Manager Console to clear cache for all wMobile applications.

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Google for Work Renamed to Google Cloud, Google Apps to G Suite: Adds New Features

by Denise Hazime on Oct 6, 2016

Google is doubling down on the collaborative nature of G Suite making it the go-to tool for businesses that work better together.

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uMaps - New Features (Drawing on Maps and Saving Maps)

by Paul Scondac on Oct 12, 2016

uMaps has been updated with two new features: Drawing on Maps and Saving Maps, which allow users to take advantage of increased customization capabilities.

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Measure Productivity of Sales Teams with Prodoscore

by Denise Hazime on Oct 13, 2016

Before now, there was no way to correctly quantify how much time an employee was spending on tasks in G Suite. Prodoscore aims to change that.

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UpCurve Cloud User Utilities (Preference Cloning)

by Lynn Catterson on Oct 14, 2016

The UpCurve Cloud User Utilities is one of the Sugar customizations in the uTilities package available for UpCurve Cloud customers or available by subscription.

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Sugar User Group: Creating Campaigns

by Katie Liesmann on Oct 14, 2016

Earlier this week, our team hosted a webinar on Sugar Campaigns.

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Using the Sugar REST PHP Client

by Paul Scondac on Oct 18, 2016

SugarCRM wanted to provide a quick, easy, and object oriented, way to access Sugar 7’s REST API that could be used by all PHP developers.

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6 Ways to Automate Customer Service with Sugar and Contact Center Software

by Rachel Brink on Oct 18, 2016

For most of today’s consumers, customer service plays a larger role in purchasing decisions than both price and produc...

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Duplicate Detection Settings in wMobile (Contacts)

by Fred Block on Oct 19, 2016

When creating new or editing existing contact record, learn how wMobile provides control over duplication.

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Five Ways CRM + Marketing Automation = Sales

by Blog Authors on Oct 20, 2016

Marketing automation isn’t just for marketers anymore. Here are the top five ways sales can use marketing automation to its advantage.

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Salesforce and Google Work Even Better Together with New Integrations

by Denise Hazime on Oct 20, 2016

Salesforce and Google go together like macaroni and cheese.

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