With jobs in the United States currently being more plentiful than workers in the majority of sectors, younger members of the American workforce have started “ghosting” their employers, quitting out of the blue without giving the traditional two weeks notice. Employees are frequently leaving work at the end of their usual shift, failing to show up the next day, and suddenly becoming impossible to contact. With this practice becoming more and more popular, it’s important for employers to be able to identify team members who are at risk of ghosting you, and how you may be able to better engage them and keep them from leaving your business.
What is ghosting, and why are employees doing it?
“Ghosting” is a term that has roots in popular dating apps, referring to when one person suddenly withdraws all forms of communication from the other, seemingly disappearing in the eyes of the other party. It’s generally done because it’s seen as an easier option than direct confrontation or explanation as to why the ghosting party isn’t interested in taking things any further or continuing any sort of relationship with the person being ghosted. Telling somebody you’re not interested or invested in any way can be difficult and awkward, making the act of walking away look more attractive. For this reason, and the fact that jobs are relatively easy to come by at the moment, ghosting is becoming increasingly common in the professional world.
Employees who are feeling disengaged with their current position or are given a better offer by another organization are sometimes leaving work and never returning, having never uttered a word of their resignation to their employers. Using this tactic, they avoid what is perceived as being an awkward conversation with their boss, and are forfeiting the traditional two weeks transition period of allowing their employer to replace them or train somebody to take up the slack. With workers more likely to ghost their employers, organizations around the country are becoming more vigilant about identifying employees who may be at-risk of ghosting the business and attempting to better engage them or give a counter-offer that might see them stay with the company.
How can my business identify employees who might plan on ghosting?
In order to buck this behavior before it can even start, your company can use business intelligence tools like Prodoscore, which integrates seamlessly with cloud-based workplace solutions such as Google G Suite and multiple CRM solutions. Prodoscore captures real-time data without being intrusive, measuring employee engagement and productivity and assigning individual “productivity scores” to each. Using Prodoscore, employers can easily identify employees whose performance is rapidly declining, as well as see how and where the employee is engaged in their work. This allows managers to be proactive in identifying problems and intervene before employee churn becomes an issue. By monitoring productivity, managers can provide employees the support that they may require in the event that they’re burning out, overwhelmed, or dealing with life events.
Engaging at-risk employees
Retaining employees and keeping them engaged is far less time consuming and more cost-effective than recruiting new employees, training them adequately, and integrating them into your already established teams. Keeping your employees around may be as easy as simply being able to engage them more effectively and make them recognize their invaluable contributions to the company. Communication is key in creating a welcoming work environment that retains top talent and this extends to inter-employee communication. So encouraging employees to communicate with each other both professionally and personally, as well as collaborating on projects through solutions like G Suite can go a long way to building a positive work environment. Google’s productivity suite lets your entire team work together in apps like Docs, Sheets, and Slides, coming together to edit, comment, suggest, view, and chat in real-time.
Feeling like a significant part of a team can help employees feel more engaged, as can using solutions like Prodoscore to identify high performing team members and rewarding them for their consistent performance. By showing employees that they’re valued by your organization, that their hard work has been acknowledged, and making them feel like an important part of your team, you’re far more likely to be able to retain their services for the long term, and make the prospect of going to another organization seem a lot less attractive.
For more information on how UpCurve Cloud can help your organization implement and integrate solutions like Prodoscore to help you better engage and retain employees, contact us today.