Automatically Filing an Email When You Respond

by Lynn Catterson on June 24, 2016

wMobile now includes an option to file an email when a user replies to the email. It is separate from the GoldMine setting but functions the same way.

A user can select this for him or herself in wMobile Desktop by selecting Tools → Options and navigating to the Email section. Checkmark the option to ‘Complete original message on Reply/ReplyToAll.’

An administrator can set this for all users in the wMobile Manager Console, under Default User Options.

Navigate to Options → Common → Email as shown below. Set ‘CompleteOriginalMessageOnReply’ to True. Then select Apply to All users in the Action pane on the right.

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Lynn Catterson
Application Specialist at UpCurve Cloud
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