Five Tips & Tools to Motivate Your Remote Sales Team
Organizations around the world are making the move to hosting more flexible sales forces, the most popular option being employees working remotely thanks to various technological breakthroughs. This new freedom eliminates worries regarding geographic restrictions, and allows employees to be productive while still granting them the flexibility they desire. Remote work policies have resulted in higher employee satisfaction rates, leading to lower turnover and reduced absences, increasing overall productivity.
As with any workplace, working with a remote sales team presents a number of difficulties and unknowns regarding productivity, organization, and lack of supervision and internal communication. These problems can be easily navigated using a mixture of an effective management team and these five helpful tips:
1) Communication Can Make or Break Your Team
Keeping a constant open line of communication between employees of all levels is crucial to the success of your remote sales team. Without clear, concise, and transparent communication, things like organizational goals, strategies, expectations and beliefs can become lost in translation.
This can lead to different team members developing different attitudes and beliefs about your organization and its goals. Maintaining open communication ensures that these problems will happen less frequently, and can be addressed immediately when needed. Transparency will increase trust between employees and management, and ensures that all parties are on the same page.
2) Collaboration is Key
The use of remote sales teams has been made far easier by tools like Google’s G Suite, which allows for real time collaboration and communication between all team members, no matter what they’re working on. Encouraging remote sales employees to collaborate with one another allows for stronger overall projects, and is one of the easiest ways to help establish a chemistry or rapport between your remote team.
Files can be easily shared using Google Drive, and Docs, Sheets, and Slides can be edited in real time when shared with team members. Team members can also communicate instantly using tools like Hangouts and Gmail, and deadlines and important dates can be tracked on Calendar.
3) Take Advantage of the Many Management Tools Available
Keeping track of things like deadlines, finished work, time zone restrictions, and team productivity can be a far more daunting task when done remotely. Luckily for you, there are many tools available to make management by distance easier and more effective. Some of the most popular and effective tools at your disposal include:
- Slack, which allows for real-time chat with your entire team
- Prodoscore, which tracks productivity and activity of employees within G Suite
- Zoho Projects, a tool that allows for easier project management
- Zoho Invoice, which is used for invoicing and expense tracking
4) Foster the Freedom of Flexibility
The most productive employees have been found to be the most satisfied, making this a major priority for anybody considering managing a remote sales team. Allowing for flexibility allows employees to work at their own pace, and can result in greater creativity and can improve the overall satisfaction of your sales team. Employees who have greater freedom over their work schedule and the projects they tackle will be more motivated to produce results and improve their job performance.
5) Respect Your Remote Team
No matter where your sales team is situated, it’s important to have trust and respect in each individual member, and the team as a whole. Limitations like time zones should be taken into consideration, especially in regards to project deadlines, conference calls, and team meetings. Communicating with your remote team in the same way you would communicate with your team in the office is important, otherwise you risk alienating your remote team. Checking in with employees occasionally can make team members feel more valued, and will ensure that both parties are aware of any potential issues or bottlenecks.
Making the jump to hosting a remote sales team can result in increased employee satisfaction and job performance, but only if these team members are treated the same way any other employee would be. By maintaining an open line of communication, encouraging collaboration, harnessing the power of technology, fostering flexibility, and respecting your team, your remote employees are much more likely to produce results and thrive in their new work environment. Remote management and keeping your remote team satisfied and productive has never been easier than it is today.