The modern workforce is quickly moving away from traditional desk phones and towards the use of multiple devices to get work done. This is largely because business phone systems haven’t been able to keep up, lagging behind and losing sight of the wants and needs of the people using them. Google Voice for Business has changed this with the launch of its new business-friendly features, boasting all the benefits of cloud telephony systems without making calls feel like more work than they’re worth. Not only does Google Voice for Business bring this ease of use to modern workplaces, but it’s been engineered to be simple, smart, and scalable so that you and your team can get the very most out of your cloud telephony service. UpCurve Cloud is a Google Voice for Business Launch Partner, which means that our staff is trained and ready to get your business on board with this unique, groundbreaking solution.

 

Why Google Voice for Business is Exciting and Disruptive

Traditional business phones on landlines have already been disrupted by VoIP business telephony systems. But ease of use and integration have been an issue with their adoption. Google Voice for Business has eliminated these roadblocks, offering businesses a solution that is truly plug and play.

Integrates seamlessly with G Suite

Many modern cloud telephony systems aren’t built with productivity in mind, turning what should be a simple user experience into something far too complicated or frustrating to be user-friendly. Google Voice for Business has solved this problem by getting back to basics, without sacrificing the freedom that G Suite users of all levels have enjoyed. Google Voice for Business integrates seamlessly with your entire line of G Suite apps, allowing you to continue using your favorite solutions without becoming needlessly complicated or bogging down your team members with multiple solutions and accounts that exist only to halt productivity. With Google Voice for Business, cloud telephony has returned to being about making work calls and being in control of your phone.

 

A flexible and simple cloud telephony solution

Like other telephony solutions, Google Voice for Business works seamlessly with mobile devices and on a number of handsets, allowing some much-needed flexibility for team members with a preference for taking their calls on the go or remaining stationary at the comfort of their desk. Google Voice for Business gives each member of your team a unique phone number that isn’t tied to a particular device, letting your team place and receive phone calls from any device, no matter where they’re working from. For employees who are more comfortable with maintaining their handset, Google Voice for Business is currently compatible with the following devices:

  • Polycom VVX 150 (Obi Edition)
  • Polycom VVX 250 (Obi Edition)
  • Polycom VVX 350 (Obi Edition)
  • Polycom VVX 450 (Obi Edition)

Google has also stated that certified headsets and more compatible devices will become available in the near future.

 

A work phone that respects your personal and professional time

Google Voice for Business lets you easily forward calls from your Voice number to another phone number, allowing you to seamlessly separate your personal and professional lives and to simplify your telephony experience. As with other G Suite apps, Google Voice for Business puts an emphasis on maintaining a healthy work-life balance. Voice does this by letting you disconnect by having calls automatically forwarded to your voicemail - this can be easily customized to fit your working hours through Google Calendar. You can also personalize Google Voice for Business to automatically send calls to voicemail when your Calendar shows that you’re unavailable or out of the office, helping you get to appointments and other personal matters without being interrupted by work calls.

 

Stay in the loop and save time

Staying in the know is easier than ever before with Google Voice for Business and G Suite integration. Incoming calls will be accompanied with contextual information about the caller(s) and the purpose of the call, allowing you to be better prepared for important meetings and client calls. For people who are worried that forwarding their Google Voice for Business number to their voicemail will cause them to miss out on important calls, a unique voicemail transcription feature will ease your mind and save you time when checking voicemail messages.

Accurate voicemail message transcriptions can be read from the voicemail section of your Google Voice for Business app or can be sent directly to your Gmail inbox for added convenience. Also included is a powerful spam detection feature powered by Google AI, helping you to avoid unwanted spam calls from reaching you at your Google Voice for Business number so that you can stay focused and on-task.

 

Effortless management for Google Admins

Managing Google Voice for Business is as simple as managing G Suite, giving Google Admins access to the admin console that lets you easily manage and view information about devices and the accounts associated with them. All Google Voice for Business users within your workplace can be viewed from the console, with information about their telephone number, location, and email address instantly accessible. Setting up new phone numbers for users is just as simple as adding new users to your organization’s G Suite account. Management of desk phones is also made simple with the admin console, letting Admins assigned users and common areas to each.

Admins also have access to built-in migration features that make integrated number porting easy and ensures minimum service interruptions during the migration process. Google Voice for Business’s Auto Attendant feature helps your business stay on top of and manage your business’s main phone numbers for other branches or departments, letting you set custom active business hours, use text-to-speech for international callers, and create submenus that are easy to set up and navigate.

 

A pricing structure that works for businesses of all sizes

Google Voice for Business is available to businesses of all shapes and sizes at pricing structures that work for you, taking into account the size of your workforce and the features you need to succeed. Every Google Voice for Business plan comes with the following features:

  • Every seat gets one Google Voice for Business Phone Number
  • Unlimited minutes for calls within Google network
  • Unlimited minutes for incoming calls in launch countries
  • Unlimited minutes for both incoming & outgoing calls in the US

Google Voice for Business is available as an add-on to G Suite users, with three separate tiers available: Starter, Standard, and Premier. Each plan comes with its own unique benefits and features, with the Starter plan being perfect for small businesses with less than 10 users, and the Premier plan being ideal for enterprise-sized businesses with large workforces who require Google Voice for Business’s advanced features to get the job done. Features for each plan includes:

Starter

Standard

Premier

  • Up to 10 users
  • Free incoming calls, calls in the US, & international roaming
  • Conference calls up to 25 users
  • Caller ID, call screening, do not disturb features
  • Spam detection and call blocking
  • Voicemail and custom greetings
  • Admin controls
  • SLA
  • Unlimited users
  • Free incoming calls, calls in the US, & international roaming
  • Conference calls up to 25 users
  • Caller ID, call screening, do not disturb features
  • Spam detection and call blocking
  • Voicemail and custom greetings
  • Admin controls
  • SLA
  • Hunt groups
  • Auto attendant
  • Salesforce integration
  • Desk phone support
  • Unlimited users
  • Free incoming calls, calls in the US, & international roaming
  • Conference calls up to 25 users
  • Caller ID, call screening, do not disturb features
  • Spam detection and call blocking
  • Voicemail and custom greetings
  • Admin controls
  • SLA
  • Hunt groups
  • Auto attendant
  • Salesforce integration
  • Desk phone support
  • Hybrid deployments
  • Advanced reporting
  • Call recording
  • API-based call routing


Your cloud telephony service deserves to work for you and your entire workforce without adding to their already busy schedule. Google Voice for Business offers a VoIP service that seamlessly integrates with your favorite G Suite apps, and is simple, smart, and scalable, letting businesses of any size get the very most out of their cloud telephony solution.

As a Google Voice for Business Launch Partner, UpCurve Cloud can implement and integrate Google Voice for Business into your workplace right away along with a whole host of other intelligent cloud-based productivity solutions. Contact us today to find out how.