Remote Work: Proven Higher Engagement & Productivity

by Denise Hazime on March 23, 2017

 

The biggest recent news in remote work is that IBM is slashing its remote worker program, a move that is upsetting many employees of the tech giant. Little reason was given for this move except that IBM’s CEO wants employees to collaborate together in “creative and inspiring locations.” IBM has assured workers - and the public - that this is not a cost-cutting move, but designed to foster more collaboration between workers. But this move is a holdover in attitude from 20th century corporate America, and has little data and research to back up its efficacy.

Remote workers have consistently displayed higher levels of engagement and productivity across the board since remote work programs have been made possible by the advent of cloud technology. In addition, employers save money on real estate, office equipment, and other costs which accompany having all of your workers in an office at certain hours.  

Employee Engagement: Highest with Remote Workers

According to a recent Gallup poll, workers who spent 60-80% of their time working from outside the office had the highest rates of engagement at work. Remote workers who worked 3-4 days a week from home reported having a best friend at work. So engagement and office interpersonal relationships aren’t dying in remote work environments; instead, they are thriving. With tools like Slack, G Suite and Prodoscore, collaboration and monitoring of work is better both inside the office and out.  

Ability To Choose Work Hours Also Important

It isn’t just working outside of the office that modern workers are looking for - it’s the flexibility to choose their hours. This flexibility often accompanies a remote work program. When the work is done - as long as it is done on deadline - is not as important as it getting done. Over 52% of workers said in the same Gallup poll that they have this flexibility in work hours, while 54% said that flexibility to choose their own work hours would make them more likely to look for new work.  

Employee Productivity: CTrip Remote Workers Make 13.5% More Calls

High employee engagement and satisfaction usually translates into productivity, but it’s nice to have the example of CTrip to prove that this is the case. CTrip is a Chinese travel website that implemented a remote work program in 2014. It tested the productivity of its remote workers against their in-office workers by using the amount of calls each worker made to clients as a benchmark. What they found was incredible - the remote workers made 13.5% more calls, or the equivalent of a standard workday.

Wouldn’t you like a way to monitor the productivity of your remote workers that would give you the ability to benchmark your own remote work program? You can do it with Prodoscore and G Suite. If your remote workers work in G Suite, you can monitor tasks they perform in G Suite with Prodoscore. This can tell you - or any skeptics on your management team - exactly what the performance levels are of all of your workers, not just the remote ones. Contact UpCurve Cloud today to get more information on both Prodoscore and G Suite.

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Denise Hazime
VP of Alliances at UpCurve Cloud
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