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    SugarCon and UnCon 2016 Presentations

    By Sarah Friedlander Garcia • July 8th, 2016
    Audiences: Administrators, Developers, End Users

    SugarCRM has recently posted all the presentations on the SugarCon pages in the Sugar Community (videos will soon follow).  To access these presentations, you will need to create an account to the SugarCRM Community, which can be done upon signup.

    General Sessions

    Larry Augustin; CEO at SugarCRM
    Transforming Relationships - Four Ingredients for Success
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    Catriona Wallace; Founder & CEO at Flamingo Customer Experience, Inc.
    When Customers Take Charge: Transforming CRM to a Segment of One 
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    Remy Malan; Chief Customer Officer at SugarCRM
    Creating a Best-In-Class Customer Success Strategy 
    View Slide Deck

    Giles House; CMO at CallidusCloud
    Disrupt or be Disrupted 
    View Slide Deck

    Rich Green; CPO at SugarCRM
    Fast Forward with Rich Green 
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    Track Sessions

    Align Initiatives; John Cannon - Director of IT at Military AutoSource
    Managing a Highly Distributed Sales Force with Sugar 
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    Klaus Höling; Director Group IT at Sennheiser
    Managing B2B and B2C Customer Lifecycles in Sugar 
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    Mahesh Saravanan; Wipro
    Sales 2.0 for Business Banking - Getting it Right! 
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    Manish Goel; CEO at TrustSphere
    Leveraging your organization’s most important asset – The Relationship Network 
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    Naomi Ward; Client Services Director and Justin Moore; Sales and Marketing Director at CitySprint
    Transforming Last Mile Delivery with a Customer-centered Strategy 
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    Empower Individuals

    Paul Greenberg; The 56 Group
    Selling the Business Value of CRM
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    Mitch Lieberman; SugarCRM Fellow
    Where are You on the CRM Maturity Axis? 
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    Doug Irvine; Global Project Manager at Agfa
    Keys to Strong Adoption in a Global Sugar Rollout 
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    Jennifer Machgan; Sr. Manager of Partner Marketing at Act-On
    Sugar + Act-On: A Sales & Marketing Love Story 
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    Alison Clack; Director of Business Transformation at Mazars UK
    Transforming Client Engagement through Automation in Sugar
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    Remy Malan; CCO at SugarCRM
    Change Management, Governance and Process Alignment
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    Orchestrate Interactions

    Jason Maher; VP Sales at Materion
    Keys To A Successful Global Roll-Out & Strong Adoption 
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    Christopher Andersen; Head of Customer Experience at PostNord
    Managing the Customer Journey with Sugar 
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    Jose Carlos Nery; Marketing CRM Director at HPE (Mitsubishi Brazil)
    Transforming the Automotive Customer Journey with Sugar: HPE’s Story from the Brazilian Market 
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    Erik Fenna; CIO at P&N Bank
    Referrals, Retention and Real-Time Integration in Retail Banking – P&N Bank’s Sugar Story 
    View Slide Deck

    Deliver Insights

    Phil Webb; CTO at EMIS Health
    Building a Seamless Support Center with Sugar
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    Jaime Morillo; CCO at Marathon Sports
    Building Loyalty and Growing Sales via deep Marketing Automation Integration with Sugar 
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    Mike Mansell; Sales Architect at IBM
    Managing a Global CRM Rollout - Lessons Learned from IBM's Epic Deployment
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    Robert Amper; CIO and Jorge Sanchez; IT Subdirector at UNIFIN
    Using Sugar to Create Individualized Customer Experiences in Financial Services 
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    Shaya Phillips; AVP for Information Technology and Marlyn Soto; Sr. Business Analyst at Fordham University
    Integrating Real-Time Student Information and Predictive Risk Indicators for Student Lifecycle Optimization 
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    Guillaume Seynhaeve; VP Mkt and Business Development at 3CLogic
    How to Extend SugarCRM with Embedded Cloud Communications 
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    Angel Magana; Technical Account Manager at SugarCRM
    Sugar Customization Best Practices 
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    Charles Hicks; Director Solution Architecture at SugarCRM
    Getting Up Close and Personal with Sugar 
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    Alay Desai; Principal Product Manager at SugarCRM
    Effectively Leveraging Communications To Build Deep Customer Relationships 
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    Joe Mao; Director of Mobile Management at SugarCRM
    Customizing the Mobile Experience
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    Rosaalie Shah; Principal Product Manager at SugarCRM
    Five Awesome Things You Didn’t Know You Could Do With Advanced Workflow
    View Slide Deck

    UnCon Presentations

    Click here to access all the presentations from this year's UnCon, the developer conference within a conference hosted by SugarCRM Engineering.

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    Sarah Friedlander Garcia
    Director of Marketing at UpCurve Cloud