Phone System for Retail Services

With a RingCentral phone system, retailers are now able to create unique shopping experiences and connect customers to the right store associate.

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RingCentral for Retail

Create Unique Shopping Experiences While Minimizing Operating Costs

RingCentral enables retailers to deliver the best shopping experience with voice, SMS, team messaging, video, and more. Harness the power of the cloud to deploy quickly across all of your locations, and gain full visibility of your communications activity through powerful real-time analytics.

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Easy to Use

The freedom to work your way with one seamless, intuitive communications solution.

Powerful for IT

Provision, manage, and gain insights from anywhere with advanced admin and analytics.

Integrated Workflows

Connect RingCentral with 100+ ready-to-use applications or build your own.

Enable Your Anywhere, Always-On Workforce

Give your store associates the freedom to help customers without being tethered to their desk phones. With the RingCentral Phone app, they can make calls, send messages, and even host video meetings from anywhere.

Share lines across devices to shorten customer wait times and make real time store announcements by simply integrating with your SIP-based paging system.

Always Connect Customers to the Right Store Associate

Store hours and implementing central and store-level interactive voice response (IVR). Centralized and store-level call routing ensures customers are always quickly connected with the right department and associate.

Deploy Quickly and Manage Centrally

Provision and activate new store locations instantly. They’ll be ready to go with call handling rules, individualized outbound caller ID names, and more.

Personalize Customer Experiences

Improve customer loyalty with personalized interactions by using the RingCentral open platform to integrate with virtually any CRM application. Engage customers directly on their mobile devices using customized SMS alerts.

Ensure Company-Wide Voice Quality

Proactively monitor and resolve call quality issues impacting your store or warehouse locations as they happen with powerful RingCentral QoS Analytics.

Diagnose and troubleshoot potential issues at the store-level to quickly determine the best path to resolution. You can even prioritize network traffic to ensure voice quality with preconfigured RingCentral application profiles from industry-leading SD-WAN partners.

"If we had hired out to implement what we have with RingCentral, it would have cost hundreds of thousands of dollars and then tens of thousands to keep it running afterwards."
Erik Peterson Application Support Analyst, Salesforce Administrator, Tuff Shed
"RingCentral is an all-in-one platform for collaboration and communication. Having one vendor versus several to manage gives us time back to innovate in IT."
Nate Hawley Architect, IT Systems Engineering, Brinker

RingCentral starting from $19 per user per month