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    Editions & Pricing

    Each edition includes:

    •  On-premise or cloud deployment
    •  Scheduled data backups
    •  Social media integration
    •  Mobile device accessibility

    Sugar Professional

    $40 user/month
    Billed Annually
    More info

    Sugar Enterprise

    $65 user/month
    Billed Annually
    More info

    Sugar Ultimate

    $150 user/month
    Billed Annually
    More info
    Download Comparison ChartSign up for a free trial
    Sales Force Automation (SFA) ?
    Use SugarCRM to support all SFA functionality including: accounts; activity tracking & history; contacts; contract management; customizable sales stages; document management; lead capture, scoring, routing, & assignment; opportunity tracking; product catalog & tracking; quote management; sales forecasting; sales teams; territory management.
    Marketing Automation ?
    Use SugarCRM to send out newsletters, general customer communications, sales offers etc and track delivery, open and click through (one link) rates as well as calculate ROI of the campaign based on closed won rates. The Sugar campaign module allows you to send both HTML and text type emails.
    Support Automation ?
    Use SugarCRM to centralize customer service requests across channels and manage inbound emails, diagnose bugs, share knowledge, and resolve customer issues. Sugar Enterprise or Sugar Ultimate customers can further automate their support process with the Customer Self-Service Portal.
    Customer Service / Call Center Automation ?
    Use SugarCRM to configure and customize a single portal for call center agents to access all customer information stored in multiple applications across the enterprise.
    Fully Hosted
    Advanced Customizable Reporting
    SugarCRM Mobile ?
    Sugar Mobile Plus also includes offline sync for BlackBerry, iPhone and iPad - these features are available with Sugar Corporate and above and are an a-la-carte option for Sugar Professional.
    Customer self-service portal ?
    Allow Customers to Open and Review Status Tickets and publish a customized knowledgbase through a customer self service portal.
    Sugar Plug-in for Lotus Notesoptional upgrade
    Phone supportoptional upgrade
    Access To a Sandboxoptional upgrade
    Storage (Sugar On-Demand)15GB60GB250GB
    Oracle 11g and IBM DB2 database support