CRM Editions

Clear and predictable pricing with no hidden fees or forced upgrades

Sugar Professional

Ideal for growing
your small business

$40 Requires minimum annual purchase. Schedule a Demo Request a Quote

Includes:

  • Requires minimum annual purchase ?
    Manage your accounts, contacts, tasks, opportunities, activities, quotes. Forecast your sales opportunities. Manage your sales team.
  • Customer service + case management ?
    Manage cases/tickets, route/escalate cases, leverage knowledge base.
  • Lead management + sales campaigns ?
    Route and manage leads, create and execute sales campaigns.
  • Online support
  • 15GB storage
Best Value!

Sugar Enterprise

Best value
for larger businesses

$65 Requires minimum annual purchase. Schedule a Demo Request a Quote

Includes all features in Professional Edition plus:

  • Product level quotes and forecasting
  • Advanced workflow ?
    Define processes, business rules, and even create custom email templates.
  • Role-based views and permissions
  • 100 concurrent customer self-service portal users
  • 12x5 (hours/days) email and phone support
  • 60GB storage

Sugar Ultimate

Most complete CRM plus highest level of support

$150 Requires minimum annual purchase. Schedule a Demo Request a Quote

Includes all features in Enterprise Edition plus:

  • Assigned Technical Account Manager
  • 5 sandbox instances
  • 24x7 support
  • 250GB storage

Relationship Intelligence
Hint

Gather and analyze customer intelligence from a broad range of social data sources

$15 Requires minimum annual purchase. Schedule a Demo Request a Quote
  • Provides all customer contact and social information using just a name and email; imports to Sugar with a click of a button.
  • Real-time company news, alerts and insights help you stay on top of relevant
  • Accelerates call preparation, boosts conversion rates and saves you time.
  • Adds intelligence to every stage of your sales, customer service and marketing workflows.