Support from the People Who Know Your Cloud Solutions Best

UpCare is our pledge to you, our customer, to help you optimize and enhance your software on demand.

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UpCare

Optimize and Enhance On Demand

With the constantly evolving nature of software systems, companies like yours require the ability to adapt quickly and effectively when their growth demands changes.

UpCare is our pledge to you, our customer, to help you optimize and enhance on demand. It provides the ultimate in flexibility and value for our customers and makes doing business with UpCurve Cloud easy and rewarding.

How Does UpCare Work?

UpCare positions you to adapt so you can maintain the overall value of your software platforms.

Simply log a request and we’ll take care of the rest. No lengthy documentation. No inflated fixed prices. And NO costly change orders.

Features and Benefits

With UpCare, we cover all support, customization, configuration and consulting needs, as well as updates and upgrades for your on-premise deployments.

  • Priority access to support for product issue resolution, bug fixes or questions
  • Guaranteed response times
  • Bi-weekly updates of your time usage and request statuses
  • CRM customers get these additional benefits:
    • Free access to all uTilities modules
    • Quarterly health-check to review and plan your CRM goals
    • Access to our online Customer Support Portal for easy submission and request tracking
    • Dedicated Client Engagement Manager