A healthcare firm needed a telephony platform installed in order to reach out to their high-risk patients as soon as possible. After analyzing their available options on the market, they chose Vonage Business, as it enabled them to scale and integrate it with their existing software.
With our assistance, the organization has now integrated Vonage Business with their collaboration platform, G Suite by Google Cloud, and their CRM - Salesforce. This resulted in significant time savings and streamlining their daily workflow.
Today, the firm's communication solution not only leverages voice, but Vonage's Advanced Contact Center for reports and analytics, and Nexmo, Vonage's API Platform, to notify employees of appointment changes.